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We see a handful of these every year. Someone who totally ignores the multiple warnings we give regarding not leaving batteries in their Night vision device.
Customer said this unit just "stopped working." When this arrived back here from the customer we were barely able to even get the battery cap off. What your seeing is corrosion from someone leaving a battery in there obviously a really long time... You know why it "stopped working?"
That sort of thing is not covered under anyone's warranty, stupidity isn't covered under warranties, no matter what BS they might give you or you may think. If I bought a brand new truck then promptly ran it into the neighbor's house would that be covered under the truck's warranty? No.
In the tracking email when we ship a NV device, we include a "quick user guide to NV" which includes dos and don'ts, how to protect your investment, etc. One of the things listed is (wait for it) take the battery out every single time your done for the night. Make it a habit.
I've posted this every time this comes up wherever I was on the net. Some retard on a gun forum replied "you don't know my operational parameters!" (he was a civilian..). Well gee, anyone over the age of FIVE knows when it's starting to get dark, and since night vision is only used at night, it isn't hard to figure out when to put your battery in. Just general SOPs.
Removing the battery can also cover some other stupid things- like the "NV expert" online from a "major" company that posted how he left panos ($40K) turned on and set them on his kitchen counter and forgot about them. The image of the kitchen and the kitchen lights BURNED INTO the tube! A very prideful guy, you can bet he regrets ever posting that bit of stupidity, doesn't match with his self proclaimed expert status!
When my son was 11-12 years old and I first started training him with NV I said the most important thing is taking the battery out when your done every night, even in the field. In the field it's just done first thing in the morning (again, the whole NV not being beneficial in the day thing LOL). He got into the habit of doing that and does it every time. If a 12 year old can get in the habit of this, so can you.
And you have more motivation than just your Dad being pissed at you- the replacement of the PVS14 housing is $600-700. for the housing currently. If you trash your housing because you didn't pay attention and left a battery in till it corroded the battery compartment, it could cost you this much.
In the above example- the customer of course didn't mention any of this on the phone yet when we received the unit here Helen Keller could have seen what happened with his negligence. We spent almost 2 hours cleaning the compartment trying to help the customer avoid upwards of a $600. replacement. We were able to get it cleaned enough for the unit to function again, but THAT'S NOT ALWAYS THE CASE!.
Also guys, honesty is the best frickin policy, your just going to piss us off lying about this sort of thing. Just be straight up and avoid the BS, you'd be surprised the lengths we go to for honest customers.
You've invested a lot of money in your night vision device, spend the time to protect it via the common sense protection steps we lay out for you. Remove battery every time, cover lens, avoid dropping the unit, etc.
Customer said this unit just "stopped working." When this arrived back here from the customer we were barely able to even get the battery cap off. What your seeing is corrosion from someone leaving a battery in there obviously a really long time... You know why it "stopped working?"
That sort of thing is not covered under anyone's warranty, stupidity isn't covered under warranties, no matter what BS they might give you or you may think. If I bought a brand new truck then promptly ran it into the neighbor's house would that be covered under the truck's warranty? No.
In the tracking email when we ship a NV device, we include a "quick user guide to NV" which includes dos and don'ts, how to protect your investment, etc. One of the things listed is (wait for it) take the battery out every single time your done for the night. Make it a habit.
I've posted this every time this comes up wherever I was on the net. Some retard on a gun forum replied "you don't know my operational parameters!" (he was a civilian..). Well gee, anyone over the age of FIVE knows when it's starting to get dark, and since night vision is only used at night, it isn't hard to figure out when to put your battery in. Just general SOPs.
Removing the battery can also cover some other stupid things- like the "NV expert" online from a "major" company that posted how he left panos ($40K) turned on and set them on his kitchen counter and forgot about them. The image of the kitchen and the kitchen lights BURNED INTO the tube! A very prideful guy, you can bet he regrets ever posting that bit of stupidity, doesn't match with his self proclaimed expert status!
When my son was 11-12 years old and I first started training him with NV I said the most important thing is taking the battery out when your done every night, even in the field. In the field it's just done first thing in the morning (again, the whole NV not being beneficial in the day thing LOL). He got into the habit of doing that and does it every time. If a 12 year old can get in the habit of this, so can you.
And you have more motivation than just your Dad being pissed at you- the replacement of the PVS14 housing is $600-700. for the housing currently. If you trash your housing because you didn't pay attention and left a battery in till it corroded the battery compartment, it could cost you this much.
In the above example- the customer of course didn't mention any of this on the phone yet when we received the unit here Helen Keller could have seen what happened with his negligence. We spent almost 2 hours cleaning the compartment trying to help the customer avoid upwards of a $600. replacement. We were able to get it cleaned enough for the unit to function again, but THAT'S NOT ALWAYS THE CASE!.
Also guys, honesty is the best frickin policy, your just going to piss us off lying about this sort of thing. Just be straight up and avoid the BS, you'd be surprised the lengths we go to for honest customers.
You've invested a lot of money in your night vision device, spend the time to protect it via the common sense protection steps we lay out for you. Remove battery every time, cover lens, avoid dropping the unit, etc.
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