When it rains it pours
Yes the site was down, we spent a lot of time on the phone with the hosting company trying to fix the problem. Unfortunately the first gal's solution
was NOT a real solution, so half the day Sunday was wasted. Every time I was being told "the changes are made and in effect but they can take 2 to 24 hours."
So how long do you wait?
You don't want to be the impatient rude customer that calls back every 2.5 seconds cause in the business world that rarely works to your advantage.
Long story short, we are good to go, sorry for the problems. In the next few months we will begin working more redundancy into the site- a second and completely different host to perhaps "mirror" the site with, that sort of thing.
I can't control everything, I've tried, it never worked out well :) In the end, even the machines are run by humans and we all do make mistakes.
Apologies for the site being down today. As I said, we'll be working on adding more redundancy soon. Any suggestions to that end would be appreciated.
RH
Yes the site was down, we spent a lot of time on the phone with the hosting company trying to fix the problem. Unfortunately the first gal's solution
was NOT a real solution, so half the day Sunday was wasted. Every time I was being told "the changes are made and in effect but they can take 2 to 24 hours."
So how long do you wait?
You don't want to be the impatient rude customer that calls back every 2.5 seconds cause in the business world that rarely works to your advantage.
Long story short, we are good to go, sorry for the problems. In the next few months we will begin working more redundancy into the site- a second and completely different host to perhaps "mirror" the site with, that sort of thing.
I can't control everything, I've tried, it never worked out well :) In the end, even the machines are run by humans and we all do make mistakes.
Apologies for the site being down today. As I said, we'll be working on adding more redundancy soon. Any suggestions to that end would be appreciated.
RH
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